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Dining Room Server – Casual

November 19, 2018

Oak Ridges Retirement Community

Reports to:  Executive Chef

Job Summary:

Under the guidance of the Maître’d (where applicable), the incumbent is responsible for providing a high quality, memorable dining experience for residents, guests and visitors in compliance with resident dietary restrictions and expectations, legislative, regulatory and Company policies and procedures.

Job Duties:

  • Perform all aspects of dining room service and resident functions, including table/tray presentation, preparation and serving of beverages and accompaniments, serving of food and clearing of dining room, resident bistro and bar/lounge areas.
  • Assist with the preparation and presentation of food under the direction of the Chef.
  • Perform general cleaning duties and routines, including vacuuming dining room carpet and mopping floors.
  • Assist in the kitchen as required which may include tasks such as scrape, stack, and rack dishes and return them to storage.
  • Clean and fill condiment containers.
  • Adhere to all appropriate workplace regulations, compliances, and legislation regarding health and safety, food preparation standards, and Company policies and procedures.
  • Maintain the highest standards of professionalism by following the Company dress code and/or wearing the Company uniform at all times.
  • Attend staff meetings and participate in mandatory training as required.
  • Other duties as assigned.

Performance Requirements

  • Continuously follow the principles of “good customer service” and ensure that these values are demonstrated in day to day practices.
  • Demonstrate the ability to interact effectively within the team, suppliers, residents and families as well as external service resources.
  • Demonstrated ability to organize workload/multi-task.
  • Ability to remain calm and poised in tense situations.

Knowledge and Skills Required:

  • High School Diploma or equivalent combination of education and experience.
  • Strong verbal/written English communication skills.
  • Knowledge of restaurant kitchen duties is an asset.
  • Proficiency with POS computer system where applicable
  • Food Handler and Smart Serve certification an asset
  • Knowledgeable in Health and Safety regulations.

Working Conditions:

  • Flexible hours, including evenings, weekends, and holidays.
  • Frequently lift up to 35 pounds; occasionally pull up to 50 lbs.
  • Bend, kneel, and work with arms raised for at least 3 hours per day.
  • Walk and stand on a variety of surfaces for at least 3 hours per day.
  • Climb stairs, lift and move small equipment, linen bags.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, candidates who require accommodation throughout the application and selection processes may contact the Executive Director for assistance.

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